Resources

Condo Fees

Condo fees are due the first of each month.  To pay your condo fees, choose one of the following payment options:​

Pay Online – Schedule Recurring Payments or Make One Time Payments (E-check or Credit Card*) – Go to www.propertypay.cit.com Make a one-time payment via card or electronic check using Pay Now or use the enhanced registration features to set up a flexible payment schedule and wallet. If you chose to pay by online bill pay or pay by credit/debit card, you will be given the option to register in order to make payments. Simply fill out the required information on the registration page to set up a user name and password. Once you are registered, you will be directed to set up your account. Be sure to set up your address and account using the information on your payment coupon. Be very careful to enter the information exactly as it is printed on your payment coupon. Click on “the question mark symbol to view a sample coupon” to see where to find the ID numbers. The association ID may have zeros in it – you need to enter those zeros exactly as they are on the coupon. You will need your checkbook or your credit card depending on which payment plan you chose. Fill in all the appropriate information for the bank or credit card account you would like to use to make your payment. Finally, set up your payment using “One-Time Payment or “Manage Scheduled Payment(s).” This allows you the option to have your payments made automatically or initiated by you each payment due date. To change your payment method or review a payment history, just access your account using your user name and password. It is important to allow 5 business days for payments to post to your account.

*Convenience fee charged by CABanc for credit card payments only.

  • Sign up for Direct Debit  – Visit www.cviinc.com and click on the link “Community Information: Payment Information”. There you may download the Authorization for Direct Debit form to complete and return with a voided check to the CVI office.

  • Set up “Bill Payer” service through your personal bank – Contact your personal bank and set up a recurring payment to the association by providing them with the account information found on your payment coupons. Be sure to get a clear understanding of your bank’s timelines for processing of bill payer payments to insure your assessment is received by the Association on time.

  • Mail payment coupon and check – Submit a check with a payment coupon in the window envelope provided. Your payment will be processed at a dedicated lockbox in Phoenix, AZ and credited to your account electronically.

Unit Owner Responsibilities

Unit owner responsibilities include the maintenance and repair of the interior, such as plumbing and electrical fixtures, heating and air conditioning equipment, and appliances.

The following summarizes costs shared by all unit owners and those that are the responsibility of the individual unit owner:

The Management Agent: Condominium Venture, Inc

The Board of Directors employs a bonded management agent, which performs duties and services as follows:

  1. Maintenance of the common elements (hiring a contractor to perform) as directed by the Board.
  2. Collection of assessments
  3. Soliciting of bids and supervising of contractors
  4. Maintaining financial records in accordance with standard accounting practices
  5. Responding to unit owner requests within guidelines established by the Board of Directors
  6. Paying all association bills
  7. Preparing an annual budget for review and approval by the Board of Directors 
  8. Providing the Board of Directors with monthly financial statements
  9. Attending meetings to assist and advise the Board of Directors
  10. Periodic inspection  of grounds to ensure compliance of By-Laws and Rules
  11. Providing around-the-clock emergency personnel

Contracts

The following are posted as contracts signed by the Cross Fox Condominiums Board of Directors and subcontractors.  Original documents may be found on file and under Documents:

Snow/Ice Melt Procedures Is a homeowner and condominium responsibility. An ice melt container will be under the stairs on the lowest level of the condominiums for your convenience in order for residents to treat the sidewalk and walking paths when snowy or icy conditions are present.  One salt melt container per townhouse group will also be available. The snow contractor will not start plowing until the snow stops falling or reaches a depth of at least 2”.   Snow events less than 2” are handled on a case by case basis.

Economy Pest Control is the association’s extermination company.  If you need extermination services, you can contact Economy Pest  Control and make an appointment for the 1st and/or 3rd Saturday of each month by calling 301-261-8388 or 1-800-498-1166 at no additional charge. 

Laundry/Dryer Machines in the laundry room are serviced by FMB. If you have any problems with the machines (broken or lost money) contact FMB at 1-800-832-6193 or go online to service@fmblaundry.com to submit a service request.